FAQ

GENERAL

Where can I shop your vintage collection?

Our entire vintage collection is currently available to shop in person at our residency in Dear Society, located in the Crossroads Arts District of Kansas City.

Follow us on Instagram for information on what's in stock and new arrivals. Purchases can be made through Instagram and shipped to you.

Where are you based?

We are based in Kansas City, Missouri. All design and production is done locally.

Ordering

How long until my order ships?

Our garments are made-to-order. Please allow a 3 week time window before your order ships for production.

What size should I buy?

Please contact us for any sizing or fit inquiries. Finding the perfect size online can be daunting - we are more than happy to help guide you.

Do you offer custom sizes?

If a size you are interested in is not currently listed as available, please contact us. We would be happy to grade a custom size.

Shipping, Returns & Exchanges

What is the shipping policy?

All in-stock styles will be processed within 1-3 business days. When your order ships, you will receive an email with a tracking number.

All items are shipped using USPS. If you would like your item to arrive sooner than standard post, or would prefer a different carrier, please contact us.

Do you ship overseas?

Yes, we ship internationally. You will see the shipping options available at checkout.

What is the return policy?

All our garments are made-to-order. At this time, we offer returns for store-credit only.

Please request a return for store credit within 7 days of receipt.

After 7 days of receipt, all sales are final.

GENERAL INQUIRIES:

info@cvetpreri.com